Sertifikasi BNSP, Migas, kemenaker, bsc, iso & smk3

503-T Incident Investigator Fundamentals

Subject Area: Expert – Knowledge and Skills in Investigation
Workshop Duration: Up to 16 Hrs.
Pre-requisites: 202-T ARCA™ for Facilitator or equivalent RCA course.

Workshop Description:

This course goes beyond Effective Problem Solving and into Lead Investigation skills and techniques. It builds on the Facilitator and Advanced Facilitator courses that concentrate on a methodology approach to Effective Problem Solving and moves into providing expert Investigator Leadership skills that deals with the Human Element.

Students will learn how to:

 Manage, preserve and protect key evidence.
 Handle chains of custody and legal requirements.
 Liaise between internal and external agencies, bodies and internal departments during the investigation.
 Protect the organization reputation and information using job aids and investigator skills and tools.
 Communicate effectively with Executives and Senior Management and more importantly outside team members, agencies and the media.

Workshop Objective:

Provide the knowledge and skills necessary to:

 Lead an investigation
 Deal with sensitive issues and mission critical incidents
 Protect the credibility of the investigation team, issue owner and affected parties
 Manage external factors; Public Relation and communication distribution

Who Should Attend?

 Any and all individuals, who leads Root Cause Investigations or gets called upon to handle company critical issues, including RCA Facilitators and Continuous Improvement Leaders.
 Applies to all disciplines, functions and organizations.

Workshop Exercises:

 Learning reinforced with “hands-on” exercises that allow students to apply their investigation skills to real world problems.
 Client can substitute their own examples to be used during this workshop.

Workshop Content:

 Manual: EPS Incident Investigator Fundamentals
 EPS skills and tools job aid
 Course Completion Certificate

Assessment: None.


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